NewsWorld newsMobile phonesLIVEUpdated 2 mins agoReports of the outage began before 5am on Wednesday, with outage tracking website DownDetector recording more than 7,000 reports by two hours later as customers wondered what was going onTelstra business and mobile customers are coping with a massive outage(Image: Tim Robberts via Getty Images)Rachel Vickers-Price UK and World News ReporterWednesday morning rush hour has been thrown into chaos across Australia, with mobile phone coverage down across the nation in a widespread Telstra network outage. Businesses and millions of regular mobile users across Australia are without reception, with reports beginning just before 5am on Wednesday, July 8 local time. But, as Australians across the nation rose for the day, reports have spiked with outage tracking website DownDetector recording more than 7,000 reports by around 7am AEST. This is an ongoing news story. Check back in for further updates.Today00:17 BSTNSW Police confirms emergency calls not impacted by mass outageNew South Wales Police have issued a statement pertaining to the Telstra outage, to let Australians know across the state that while phone outages are impacting some devices across the nation, emergency calls have not been impacted.A spokesperson said: "The NSW Police Force understands a Telstra outage is affecting some network devices. Triple Zero systems are not affected, but you may not be able to reach Triple Zero if you are calling from a Telstra device."If you try to call Triple Zero and can’t get through, we recommend using another device, a landline or Wi-Fi calling. Telstra will provide updates on the network outage as their tech teams work through a fix."Today00:00 BSTTelstra speaks A Telstra spokesperson said the telecommunications giant is now investigating the issue.“We’re looking into an issue affecting some mobile calls and data connections,” the telco said in a statement.“If you’re having trouble connecting, try again as it may work on a retry. We’re on it and will share an update as soon as it’s fixed. Thanks for sticking with us.”No cause of the outage has been confirmed. No restoration time has been provided either, so it is currently unknown when the telco will be restored to full network coverage.7th Jul23:58 BSTRegional train lines impacted by Telstra faultIn Victoria, regional trains are also being impacted by the fault.Regional operator V/Line has temporarily suspended train services after citing a “radio network fault affecting all lines”. A spokesperson for V/Line has advised commuters to defer travel where possible, as limited replacement busses could be arranged to plug the gaps.‌7th Jul23:58 BSTCalls, data, EFTPOS downThe outage has affected both businesses and individuals, with people across Australia unable to make calls or access mobile data this morning.Many businesses that rely on the Telstra network have reported disruptions to both internet and EFTPOS services, with some retailers taking to social media to share they they are unable to process card payments at this time.7th Jul23:58 BSTMobile outage goes beyond just Telstra customersCustomers who aren't on the nationwide Telstra network are also being impacted.Due to Australia being a huge land mass, a number of other mobile providers also use Telstra's network infrastructure and phone towers.Other providers reporting disruptions include including Boost Mobile, Belong, Aldi Mobile, Everyday Mobile and Tangerine.‌