Documentation is often the first product a developer experiences.
Before they see your architecture, your engineering culture, or your code quality, they interact with your documentation.
If that experience is confusing, incomplete, or frustrating, many developers won't make it to their first successful API request.
Over the past few weeks, I've been reviewing documentation from AI startups to understand what makes onboarding smooth—and where teams unintentionally create friction.
While every company is different, the same patterns kept appearing.
