The NHS app will integrate AI technology to triage patients, directing them to appropriate services like GP appointments, pharmacies, or A&E based on condition severity.
The move is aimed at directing patients to the right services
Jul 05, 2026
05:38 pm
What's the storyThe National Health Service (NHS) is set to integrate artificial intelligence (AI) into its app.
The move is aimed at directing patients to the right services, depending on their health condition.
NHS app will use AI to direct patients to services
NHS to use AI on its app to direct patients to appropriate services
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The update is expected to reach more than 200,000 patients in the next 12 months and will be available to all NHS app users by…
Update in England expected to reach about 200,000 patients over the next year as part of £10bn package to overhaul NHS systems
AI in the NHS App will direct patients to GPs, pharmacies, or A&E, reaching 200,000 people in year one. Health leaders question…
The update is expected to reach more than 200,000 patients in the next 12 months
Patients will discuss their health issues with an 'AI GP' on the NHS App under Labour's ten-year plan for the health service.
A researcher said the trial ‘will pave the way for advanced AI technologies’ to be rolled out on the NHS
