Electricity Distribution Companies have lost over 1.13 million customers amid lingering concerns over unreliable power supply and rising energy costs, findings by Sunday PUNCH have shown.
This happened even as the Disco supplied more electricity, generated record revenues and expanded metering in 2025.
Data contained in the National Bureau of Statistics’ latest Nigeria Electricity Report: Energy Billed, Revenue Generated and Customers by DISCOs (Q4 2025), compiled from the Nigerian Electricity Regulatory Commission, showed that while operational indicators improved across the sector, the total customer base fell sharply during the year.
According to the report, the number of electricity customers declined from 13.30 million in the fourth quarter of 2024 to 12.16 million in the corresponding period of 2025, representing a year-on-year drop of 8.52 per cent or 1,133,390 customers.
The report stated, “Total customer numbers in Q4 2025 stood at 12.16 million, up from 12.03 million in Q3 2025, representing a 1.11 per cent quarter-on-quarter increase. On a year-on-year basis, the number of customers declined by 8.52 per cent, from 13.30 million recorded in Q4 2024.”
