Natasha GordonLive News Reporter·NZ Herald·3 Jul, 2026 08:00 PM5 mins to read‌For Sally Britnell, Priya is not a pet or an optional extra - she is an integral part of her daily life and works to keep her safe. Video / Sylvie WhinrayA deafblind woman was left feeling like a “second-class citizen” after she was cancelled on by three Uber drivers in a row, despite it being her legal right to travel with her guide dog.

Disability advocate Sally Britnell had to wait over an hour with her service dog, Priya, at