Dinesh Balsingh, the chief executive officer of Airtel Nigeria, has urged Nigerian businesses to move beyond viewing telecommunications as simply providing internet and voice services, saying the country’s next phase of economic growth will depend on how quickly organisations embrace artificial intelligence (AI) and intelligent digital platforms.
Speaking at the Lagos Business School (LBS) Breakfast Club in Lagos on Wednesday, Balsingh said the telecommunications industry is undergoing a major transformation from being a connectivity provider to becoming a technology partner that delivers business intelligence, automation and digital solutions across key sectors of the economy.
Addressing business executives on the theme, “From Telco to Techno,” the Airtel Nigeria CEO said businesses are increasingly demanding technologies that improve productivity, strengthen cybersecurity, simplify operations and support long-term growth rather than merely providing internet access.
According to him, the future of telecommunications lies in intelligent ecosystems powered by artificial intelligence, the Internet of Things (IoT), satellite connectivity and integrated enterprise technologies.
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