South Africa's Municipal Infrastructure Support Agent (MISA) is transforming local government through targeted skills development programmes that empower youth and enhance service delivery.

South Africa’s long-term development projections are closely tied to the strength and sustainability of its local government institutions. Municipalities remain the frontline of service delivery, they are responsible for the infrastructure that enables communities to access basic services, i.e. water, sanitation, roads, solid waste removal and electricity. Ensuring that municipalities possess the necessary technical skills and institutional capacity therefore becomes a national development imperative.

To this effect, for over a decade now the Municipal Infrastructure Support Agent (MISA) continues to play a critical role in supporting municipalities by strengthening technical capacity while simultaneously investing in the development of young South Africans. Through its targeted skills development programmes, MISA contributes to building a pipeline of resilient and future-ready workforce that enhances municipal service delivery and supports sustainable development.

A key pillar of this effort is the MISA Apprenticeship Programme, which seeks to address the persistent shortage of scarce and critical artisan skills across the country. The programme provides unemployed youth with the opportunity to pursue Red Seal trade test qualifications in essential fields such as electrical work, plumbing, bricklaying, and diesel and motor mechanics. These trades are fundamental to maintaining and expanding municipal infrastructure systems that communities depend on daily.