Digital financial services provider PalmPay has strengthened its internal data protection framework with a new employee training programme and privacy governance initiative as concerns grow over the scale and frequency of cyber and data security breaches in Nigeria’s digital economy.
The company said in a statement on Monday that the move is aimed at deepening compliance with the Nigeria Data Protection Act 2023 and embedding privacy awareness across its workforce, at a time when financial technology platforms are increasingly handling large volumes of sensitive customer information.
The initiative includes a two-day data protection workshop for employees, facilitated by the Nigeria Data Protection Commission alongside TechHive Advisory, a data protection compliance organisation. The sessions focused on privacy governance, regulatory obligations, incident response awareness, and the role of employees in safeguarding personal data.
PalmPay also launched an internal Privacy Champions Programme, which designates employees across business units as designated privacy representatives responsible for promoting best practices, strengthening awareness, and reinforcing compliance standards across daily operations.
