South Carolina Expands Access to Government Services with Tyler Technologies’ Resident AI Assistant

AI-powered solution provides residents with 24/7 multilingual access to trusted state government information

Tyler Technologies, Inc. (NYSE: TYL) successfully launched its Resident AI Assistant in South Carolina to improve the speed at which residents can access information. The assistant, named “Bradley,” acts as a centralized, conversational gateway to South Carolina’s government services, delivering answers sourced directly from verified .gov websites across state agencies.

“South Carolina supports more than five million residents across dozens of state agencies, each with its own programs and websites,” said Nathan Hogue, state chief information officer for the South Carolina Department of Administration. “Bradley gives residents a single, trusted starting point for government information. Whether they need DMV guidance, court resources, or tax assistance, Bradley helps them find accurate answers in seconds, allowing our staff to focus on more complex service needs.”

Home to more than five million residents across 46 counties, South Carolina continues to invest in digital government services. The statewide launch of Bradley reflects the state’s commitment to expanding access to government resources through secure, purpose-built technology designed for the public sector.