LeapXpert lands $180M to extract more intelligence from governed enterprise communications

Secure business communications startup LeapXpert Inc. said today it has bagged $180 million in a growth round of funding to build out its artificial intelligence capabilities and generate valuable intelligence for enterprises.

Riverwood Capital led the round, and Portage Ventures was named as the only other participant.

LeapXpert’s rise to prominence came in the wake of a shift in enterprise communications, which now largely take place on messaging platforms such as WhatsApp, Signal, WeChat and iMessage almost as much as they do on sanctioned, enterprise-grade tools such as Slack. The informal conversations that occur on these platforms sit outside of traditional security systems, creating challenges for organizations in terms of compliance. A second big problem is that the data within these channels cannot easily be tapped for insights, despite being an extremely valuable asset.

The startup has developed a platform that aims to solve both challenges. Its Governed Communications Systems technology acts as a kind of bridge, making it possible for an enterprise’s clients to use their favorite messaging apps, while its employees respond through secure tools like Slack and Microsoft Teams, or LeapXpert’s own chat application.