Workers are silent because they are wondering “What will happen to me if I say something?”, says Associate Professor Victor Seah of the Singapore University of Social Sciences.
Lavoratori di Singapore non restii a parlare per motivi culturali ma per rischio percepito: quando il canale è sicuro (health&safety reports +13%), la voce emerge. Per team leader tech, il punto è progettare psychological safety e rewarding candour, non invocare il coraggio individuale.
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Workers are silent because they are wondering “What will happen to me if I say something?”, says Associate Professor Victor Seah of the Singapore University of Social Sciences.
A file photo of a man raising his hand to speak during a meeting. (Photo: iStock/skynesher)
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