Insurance Advisors Advance Global AI Transformations
Insurers seek partners to carry out AI adoption and operating model redesign, achieving measurable business outcomes, ISG Provider Lens® report says
Insurance enterprises increasingly seek advisory relationships that combine strategic planning with the execution of long-term transformation, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2026 ISG Provider Lens® global Insurance — Strategic Advisory and Enablement report finds that insurers are reassessing consulting engagements as industry pressures intensify. Margin pressures, regulatory complexity, changing customer expectations and the climate-related loss volatility are prompting organizations to seek advisory support that combines business strategy, operating model redesign and execution oversight. Insurers increasingly favor long-term transformation relationships that align strategic objectives with measurable operational outcomes.
“Insurance companies are seeking greater accountability from AI and transformation initiatives and clearer paths to business impact,” said Dennis Winkler, director, Insurance Industry, at ISG. “Organizations increasingly value advisory relationships that connect strategic priorities with practical execution and provide insights on buying AI transformation outcomes with true ROI.”
