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Despite warnings of revenue deflation, chairman predicts AI will make more work, not less, for services orgs
Infosys chairman Nandan M. Nilekani has predicted AI – even AI that does the kind of coding work his company does for many clients – will be good for services companies.Nilekani made his prediction in a speech delivered at the Indian services giant’s annual general meeting on Tuesday.“The industry is going through a major technology transition and whenever there is such a transition, questions are asked about our relevance, leadership or ability to maintain growth and margins,” he said. “Given that AI is a much larger and disruptive technology transition than ever before, the questions are louder and the doubts are more insistent. Moreover, the existential question that is asked of us is, if coding becomes automated, then why are we needed at all?”
Nilekani said Infosys “will embrace the best coding tools and improve our productivity” – and also pointed out that there’s more to writing software than just writing software.
“Enterprise context is paramount,” he said. “Solutions must complement existing investments. They demand rigorous testing, resilient architecture, and foundational cybersecurity.”
