PremiumOpinionOpinion byAnna CampbellNZ Herald·24 Jun, 2026 04:00 AM5 mins to readAnna Campbell is chief support services officer at Whakarongorau Aotearoa / NZ Telehealth Services.Anna Campbell is the chief support services officer at Whakarongorau Aotearoa / NZ Telehealth Services, which provides free digital and virtual health advice and support.THE FACTSInvestment in online consultations and AI technology is altering care in the general practice sector.Some GPs say this will mark the death of the traditional family doctor model, but new players in the sector say the shift is inevitable.A majority of GP clinics asked across the North Island said they are using AI as a note-taking tool.In a conference room in Rotorua this June, around 50 people quietly admitted how tired they are. They had gathered from around the North Island for a general practice and primary care conference and were sitting in a morning session to discuss the uses of AI.
They were
