Open accessibility guideSkip to sections navigationSkip to contentSkip to footerAdvertisementNationalQueenslandBrisbaneSkroo Turner tells CityChats how Flight Centre Group braved the storm that was the COVID-19 pandemic.Dominique TassellUpdated June 23, 2026 — 2:47pm,first published June 19, 2026 — 2:43pmLoadingLatest in VideosVideo icon1:38Graham 'Skroo' Turner on how AI will impact the travel businessVideo icon2:23Flight Centre founder Graham 'Skroo' Turner on where people are currently travellingVideo icon3:10From "peak TV" to Broadway and her Tony Award win: the unstoppable Lesley ManvilleVideo icon3:25Jenny Piper's message to women as part of the 'medical misogyny' investigationAdvertisementTwitterFacebookInstagramRSSOur SitesThe AgeThe Sydney Morning HeraldBrisbane TimesWAtodayThe Australian Financial Reviewnine.com.auDriveClassifiedsTributesPlace your adThe AgeContact & supportAdvertise with usNewslettersAccessibility guideSitemapPhoto salesPurchase front pagesContent licensingWork with usTerms of usePrivacy policyPress CouncilCharter of Editorial IndependenceAI Editorial GuidelinesProducts & ServicesSubscription packagesMy accountSubscriber FAQsDelivery statusToday’s PaperGood Food GuideDaily PuzzlesCopyright © 2026Subscribe
Graham 'Skroo' Turner on how the pandemic affected the travel industry
Skroo Turner tells CityChats how Flight Centre Group braved the storm that was the COVID-19 pandemic.
TL;DRAI
Flight Centre Group navigated pandemic disruption through operational resilience, per founder Graham Turner's insights. AI adoption now drives travel platform modernization in booking systems and customer experience, critical as post-COVID behavior reshapes market demand.
132 words~1 min read
