Despite a recent increase in mobile data tariffs approved by the Nigerian Communications Commission (NCC), many Nigerian subscribers say they are paying more for internet services without experiencing a corresponding improvement in network quality.
Nigerian telecom subscribers are facing severe frustration over the rising costs of data subscriptions, rapid data depletion, and poor network quality. Despite tariff adjustments intended to boost service delivery, users continue to experience erratic connections and dropped calls.
The NCC approved a tariff adjustment of up to 50 percent in January 2025, which led to increases in the prices of data, calls, and SMS across major telecommunications networks. The decision followed repeated requests from operators who cited rising operational costs, inflationary pressures, and foreign exchange challenges. Since then, telecom companies have adjusted their data plans, with some bundles increasing by over 60 percent. While operators argue that the hike is necessary to support infrastructure development, many consumers say the service quality does not reflect the higher cost.
Read also: NCC, industry push new rules as fibre bottlenecks threaten broadband targets
