Getting your oil changed is one of the most common maintenance steps every car owner has to take. Given this, one might think that it would be easy, but, as the internet tells us, there’s a lot of confusion surrounding oil changes.

Spend enough time online, and you’ll realize that people aren’t sure how often they need to get their oil changed, which oil they should use, how much they should pay, and, crucially, whether they can do it themselves or they need to take it to a shop.

If you opt for the latter, you’d assume that you’d be able to leave your car at the shop and simply come back when it’s ready. However, one woman says she recently took her car to Walmart for an oil change and ended up needing to run an errand for their shop. What went wrong here?

What Happened At This Walmart Auto Center?

In a video with over 1,400 views, Wisconsin-based TikTok user @thathouse501 shows herself at Advance Auto Parts.