Moksham Soundarajan received a refund for his Toyota GR Yaris.
After a lengthy nine-month dispute, a Cape Town motorist successfully returned a faulty vehicle worth over R600,000 to WP Motors and received a full refund
The dispute began shortly after Moksham Soundarajan, a senior technical professional who had recently relocated from Gqeberha to Cape Town, took delivery of a high-performance 2021 Toyota GR Yaris from the dealership.
What was meant to be the fulfilment of a long-held dream quickly turned into a prolonged battle over the condition and roadworthiness of the car.
Following a report by IOL, the Motor Industry Ombudsman of South Africa (MIOSA) supported the cancellation of the sale of the vehicle after Soundarajan discovered multiple defects shortly after taking delivery, including worn tyres, a cracked aftermarket exhaust, and the absence of a spare wheel or tyre repair kit.
