XTIUM named Talkdesk Partner of the Year 2026 for the EMEA region

XTIUM, a global managed services provider delivering secure digital workplaces, managed security, cloud, network, and unified communications, today announced it has been named Talkdesk® Partner of the Year 2026 for the EMEA region. The award was presented during Talkdesk's annual partner recognition ceremony, positioning XTIUM as the top-performing partner across Talkdesk's entire European ecosystem.

The recognition highlights XTIUM's significant contributions to the Talkdesk partner ecosystem, including strong customer growth, the development of a sustainable and strategic partnership, and the ability to rapidly adopt and master the Talkdesk Customer Experience Automation (CXA) platform.

"Over the past year, our partnership with XTIUM has grown into a powerful collaboration," said Niall Madden, regional vice president of channel, Talkdesk. “Together, we have elevated customer experiences to new heights, and we look forward to driving even greater success and innovation in the future."

After completing three to four major implementation trajectories in close collaboration with Talkdesk, XTIUM's team is now fully enabled to independently deliver future projects end-to-end. This demonstrates the maturity and capability required to scale CX automation across enterprise and public sector organizations, while reducing operational complexity and accelerating time-to-value.