PremiumUpdatedAnne GibsonProperty Editor·NZ Herald·18 Jun, 2026 04:34 AM6 mins to readCondell Retirement Village in Christchurch was the subject of a complaint ruled on in 2025 about alcohol in common areas. The lobby group for more than 53,000 retirement village residents handled 168 resident complaints last year, including a three-and-a-half-year repayment dispute after a resident died.Retirement Village Residents Association vice-president Di Sinclair is the complaints co-ordinator for the entity, which represents those living in such properties and provided those numbers.TOP
Family complain after three-and-a-half-year wait for retirement village payout
A residents’ lobby group handled 168 complaints across New Zealand last year.
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