Enterprise AI agents are leaving the server boundary.
A boundary that looks deceptively small until the agent starts acting on behalf of a person inside a browser tab, a desktop application, a row on a grid, a locally saved draft, a clipboard, a device permission, an approval flow, and the rest of the mess. That person’s work does not always translate into a server-side record, so server-only agent tools are insufficient as the primary integration model.
Backend tools cannot see the product moment
A server tool can update an account, search a knowledge base, create a ticket, or call an ERP workflow. This is the “record after” the product has turned intent into a stored fact.
The product moment arrives earlier.
