Customers aren't willing to pay extra for shipping, while free delivery could squeeze margins, the retailer's CEO said.
An article from
Dive Brief
Customers aren’t willing to pay extra for shipping, while free delivery could squeeze margins, the retailer’s CEO said.
Published June 16, 2026
An Ollie's Bargain Outlet in Rome, New York, pictured on Dec. 17, 2023. The retailer says not offering home delivery helps it maintain low costs.
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