Messagepoint Honored with MortgagePoint Tech Excellence Award for Second Consecutive Year
Messagepoint, a leading customer communications management (CCM) solutions provider, announced today that it has once again been recognized as one of the mortgage industry’s most innovative technology providers with the MortgagePoint Tech Excellence Award, marking the second consecutive year the company has received the honor.
The award recognizes companies developing innovative solutions that improve operational efficiency and enhance the mortgage process through technology. Messagepoint was recognized for its continued innovation in borrower communications management, including MARCIEAssist™, its agentic AI capability purpose-built to transform the way mortgage servicers create, update, manage, and govern borrower communications.
Mortgage servicers and subservicers are challenged to deliver accurate, compliant, and easy-to-understand borrower communications across print and digital channels because they rely on legacy CCM systems. These outdated CCM solutions require IT coding for content changes, creating delays, added costs, and operational complexity.
Messagepoint addresses these challenges with its cloud-based, no-code customer communications management platform. Messagepoint has long enabled business users to author and edit content, manage rules and data, generate proofs, and gather approvals without IT involvement. With MARCIEAssist, Messagepoint has introduced a fundamentally new model for CCM—one where users no longer need to manually execute complex tasks. Instead, users simply describe what they want to accomplish in natural language, and MARCIEAssist intelligently plans and executes supported actions across content, rules, data, and templates while keeping users fully in control.
