Pioneer Insurance & Surety Corporation has partnered with Gogolook, the developer of the global anti-scam application Whoscall, becoming the first insurance company in the Philippines to adopt Whoscall’s Verified Business Number (VBN) service across its business lines.
IN PHOTO: Cielo Lontok, Head of uBe Rhino, Pioneer’s joint venture BPO company with Hollard; Jo-I Kapunan, First Vice President and Accident & Health Retail Head, Pioneer Insurance; Manwoo Joo, COO of Gogolook; and Mel Migriño, Country Head and GM of Gogolook
With the growing number of scam calls, Whoscall’s VBN service will help Pioneer, particularly its policyholders, identify verified calls from the company.
This comes as data from the Whoscall 2025 Philippines Scam Report showed that there were 477,302 scam calls recorded in the Philippines in 2025.
The two companies signed a Memorandum of Understanding (MOU) for a landmark collaboration in the Philippine business sector, extending customer protection beyond traditional insurance into a safer, real-time digital environment. Through the partnership, customers will be better protected from scams and will be able to easily identify verified communications from Pioneer Insurance.
