about 1 hour ago
A woman selling items on an online marketplace ended up $16,700 out of pocket when she was targeted by scammers, the Banking Ombudsman says.
She received a link from the purported buyer to arrange postage, and when she followed it, it asked her for her bank account details to confirm the payment.
She received email and text messages containing codes to set up a banking app on a new device. The message said the customers should contact the bank if they were not setting up the app but she did not read that and entered the codes into the website.
The next day, $16,700 was transferred from her account.
