Anthropic faces a new lawsuit from a paying customer who alleges the company's Claude Max subscriptions provide far less access than users were promised.
According to Engadget and the Wall Street Journal, plaintiff Karl Kahn, a Washington, D.C., resident, alleges the effective caps for the Max 5x and Max 20x options wind up below what Anthropic markets across its site and other materials.
The complaint asks to be treated as a class action, which could widen the case to other U.S. subscribers.
Anthropic declined to comment on the case, a spokesperson told Benzinga via email.
Read Also: OpenAI Brings In Netflix Talent To Run Hiring Anthropic sells three paid plans for individuals, including Claude Pro starting at $17 per month.
