In the Greek electricity market, consistent consumers pay high bills not only for the electricity they consume, but also for the problems in a system that for years has proven incapable of dealing with them.
From power theft and so-called “energy tourism” (i.e. moving from one supplier to another, leaving debts behind), to contract fraud schemes and incorrect billing, the electricity supply market shows serious oversights in supervision and regulation, which, in addition to the financial burdens, also involve consumers in enormous inconvenience.
There are many cases of unsuspecting citizens being asked to pay bills for services that do not belong to them, in homes and areas they have never inhabited. However, they appear on the books of the providers, who send out-of-court orders for the collection of payments or even payment orders, as unsuspecting consumers allegedly have signed contracts and the required legal documents (rental or property ownership contract with the specific service).
In all cases, these are forged documents from criminal rings that operate in the market undisturbed, exploiting loopholes in the regulatory framework and hunting for customers in exchange for a fee to increase shares from the providers.
