Latinia Identifies a Growing Governance Gap in Critical Banking Communications
New industry perspective argues that banks have established governance frameworks for fraud and cybersecurity but lack equivalent control for payments and customer-facing communications tied to critical financial events.
Latinia, a provider of real-time decisioning and communication technologies for financial institutions, today released a new industry perspective examining what it describes as a growing governance gap in banking: the management of critical customer communications associated with financial events.
This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20260615076296/en/
As banks continue investing in operational resilience, cybersecurity and digital transformation initiatives, fraud prevention and customer-facing communications have become increasingly important to both customer experience and risk management. Fraud alerts, payment notifications, authentication messages, card activity alerts and service disruption communications now play a direct role in customer trust, security and operational effectiveness.
