What I built A small business owner needed an automated customer support system that works 24/7,...
RAG customer service AI (Groq Llama 3.1, Streamlit) answers only from internal docs—no hallucinations—with multilingual voice. Signals path for IT teams: knowledge-controlled support AI cuts cost and eliminates hallucination risk without ChatGPT dependency.
What I built
A small business owner needed an automated customer support system that works 24/7, answering questions based only on their internal policies – no hallucinations, no outside internet knowledge. They also wanted multilingual support (English, French, Spanish) and a natural AI voice introduction.
I built the AI Customer Service Suite to solve this exactly.
Key features
Answers questions strictly from uploaded documents (PDF, DOCX, TXT) – no generic AI guessing
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