Verizon horror story
Failure raises questions about how Verizon prepares refurbished phones for new users.
Verizon's operational headquarters in Basking Ridge, New Jersey in September 2023.
Getty Images | Bloomberg
Verizon sent one of its customers a “refurbished” phone equipped with a Mobile Device Management (MDM) profile that gave the company remote control over the device. The serious mistake raises questions about Verizon’s process for preparing refurbished phones to be sent to customers.
