Multi-year collaboration to help enterprises modernize legacy systems, unlock their data and apply AI across core business operations
Jun 11, 2026
ARMONK, N.Y., and SANTA CLARA, Calif. - June 11, 2026 - IBM (NYSE: IBM) and ServiceNow (NYSE: NOW), the AI control tower for business reinvention, today announced an expanded collaboration to address two of the biggest barriers blocking enterprise AI at scale: the AI-ready data problem and the legacy application layer. The collaboration aims to combine IBM’s AI, data and automation capabilities with the ServiceNow AI Platform to help enterprises break through outdated systems and put their data to work for AI. IBM and ServiceNow plan to deliver joint solutions that modernize aging systems, extend ServiceNow Workflow Data Fabric with IBM’s enterprise data capabilities, and enable autonomous IT operations so the world’s largest enterprises can unlock the transformative value of agentic AI.
Decades of deeply interconnected legacy systems are the biggest barrier to moving fast on AI. IBM and ServiceNow are changing that by building solutions to help organizations evolve existing systems rather than replace them, run AI on any model they choose, and unlock the full depth of their enterprise data.
