Comes with a corner office, government scrutiny, and the 'full-spectrum disaster' known as Project Rainbow
National Savings & Investments (NS&I) is looking for a new chief executive to take charge of the state-backed savings institution as it attempts to steer a troubled £3 billion digital transformation program back on course.The government-owned bank has launched a search for a permanent successor to former chief executive Dax Harkins, who left earlier this year amid a scandal involving hundreds of millions of pounds in unclaimed funds owed to the estates of deceased customers. Whoever takes the job will get a salary of up to £220,000, a troubled digital transformation program, and what could be described as a challenging in-tray.While the recruitment notice highlights NS&I's 164-year history and its 24 million customers, it also acknowledges that the organization is wrestling with problems that extend well beyond attracting deposits.
"Whilst NS&I is successfully meeting its targets for savings and funding for the Government, and service levels to most customers, it is undergoing a major transformation programme and has experienced significant operational failings recently," the job ad states.











