Modern AI systems have evolved beyond the simple chatbots that quickly became popular. Now they use semantic tools to manage workflows and link machines to machines, providing a flexible and effective framework for the next generation of business automation. What you used to build in Microsoft’s Power Platform or construct inside Biztalk is now an agent, built around large language models (LLMs) that can parse both your data and the APIs that you want to use your data with, orchestrating workflows with a level of autonomy that traditional tooling can’t match.
That shift has offered new opportunities, much like those that came with business platforms like Microsoft Dynamics and Salesforce. Here, tools built to solve one set of business problems could be turned into applications that could be sold to other companies. What worked for you to solve one of your problems could now be an added revenue stream, sold through platform marketplaces that helped customers manage installations and customizations.
Agents are business applications now
Modern agents are much like those business applications. Often developed to solve a specific need, but quicky adopted by organizations and refactored to apply enterprise standards (using tools like the Agent Governance Toolkit and frameworks like Microsoft’s Agent Framework), they’re rapidly maturing and are ready to be shared more widely. The process of sharing needs to be curated and controlled, and, if possible, tied to a revenue stream.
