Your mental model is more important than your words.

Why the Right Mental Model Matters More Than the Right Words

A 1972 experiment by Bransford and Johnson has been stuck in my head, because it maps perfectly onto how we work with AI.

Read this:

"The procedure is actually quite simple. First, you arrange things into different groups. Of course, one pile may be sufficient depending on how much there is to do. If you have to go somewhere else due to lack of facilities, that is the next step. Otherwise, you are pretty well set. A mistake can be expensive as well."

Makes no sense, right? Now reread it knowing it's about doing laundry.