A frustrated Gauteng woman demands refund for malfunctioning R923,000 Mercedes-Benz.
A Gauteng woman recounts her distressing experience after purchasing a brand-new Mercedes-Benz CLA 200, which malfunctioned just weeks after delivery. Despite her attempts to resolve the issue with the dealership, she claimed ongoing frustration and legal challenges regarding her consumer rights.
The woman, who wishes to remain anonymous for safety reasons, bought a brand-new Mercedes-Benz CLA 200 four-door coupé from Mercedes-Benz Centurion on March 28, 2026, at a cost of at least R923,000.
As a first-time buyer, she bought a brand-new car for reliability and peace of mind, but her happiness was short-lived. Just 37 days after taking delivery, during a long-distance journey from Gauteng to Mbombela in Mpumalanga, the car reportedly malfunctioned dramatically on May 5, 2026.
The vehicle allegedly reversed unexpectedly while in Drive (D1), resulting in it being towed back to Mercedes-Benz Centurion.
