The growing reliance on artificial intelligence (AI) in legal work is increasingly dividing opinion between skeptics and believers. Skeptics warn of inaccuracy, ethical compromise and declining service quality. Believers, on the other hand, maintain that AI is not only inevitable but indispensable to modern legal practice.

The truth, however, lies somewhere in between. AI is neither a panacea nor a threat to be resisted. It presents a shift in how legal services are being delivered to businesses.

What distinguishes the current wave of AI from earlier legal technologies is the rise of generative AI and large language models. These systems are capable of understanding and producing human language with remarkable fluency.

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