The Utilities Disputes Commissioner said the organisation had received a record number of 13,554 complaints in the last year.
9:35 am today
It comes as the cost of energy continues to increase. (File photo)
Complaints made to Utilities Disputes about New Zealand's power companies have increased by 500 percent in the past five years and were up by another 62 percent in the last year.
Utilities Disputes was a not-for-profit organisation which worked with customers and power companies to resolve disputes and complaints.
Its commissioner could order compensation of up to $50,000.
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