Roman & Erica
This is an as-told-to essay based on a conversation with Erica Jackowitz, who runs the New York and Aspen-based lifestyle management company Roman & Erica alongside her husband, Roman Chiporukha. This story has been edited for length and clarity.As a lifestyle management company, we handle all facets of our clients' leisure, including their travels, homes, yachts, planes, cars, and social events.If it relates to their leisure at all, we handle it, whether it's traveling for their kids' hockey tournament, throwing a dinner party at home, or a vacation to the Arctic.We're essentially a personal assistant to all things leisure. Our clients pay upward of $150,000 a year and have access to Roman and me directly, 24/7. We represent about 10-12 families at a time. We have to keep it super exclusive and limited so I can make sure I can answer a client's call at 8 p.m. on a Saturday night. Our ethos is always so that clients feel like they're the only one.We have really deep connections with our clients and really try to understand who they are and what their needs are. I know what they want for their children's birthday party, how they want to have dinner, and what they should order. I know who will deliver the best flowers and how to send unique, customized gifts to their friends and family, and how to manage their miles.
