Who's really at your door? App delivery drivers in California found using accounts that aren't theirs

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June 5, 2026 / 1:41 AM EDT

/ CBS News California

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Do you know who you're opening your door to? A CBS News California consumer investigation uncovered food delivery drivers using rented or stolen app accounts to bypass background checks, exposing a loophole that could put customers at risk.Now, in a CBS California accountability follow-up, investigative correspondent Julie Watts went to the State Capitol to find out what lawmakers can do to close that gap and protect consumers.Charles Bledsoe says he was caught off guard when a DoorDash delivery took a frightening turn."I didn't know what he was going to do or why he was trying to get in," he said. The driver assigned to deliver his order was supposed to be a woman. Instead, a man showed up at his door and, Bledsoe says, tried to force his way inside."I feared for my life," he said.The incident prompted a CBS News California consumer investigation.