A Starbucks store in Seoul [NEWS1]
An office worker in Seoul visited a Starbucks this week, expecting a hassle-free refund after the company promised full reimbursements on Starbucks card balances following the “Tank Day” controversy — only to be turned away and leave empty-handed.
“I went because I heard that I could receive a refund [for my card], with no conditions attached,” they said. “I had no idea that there were other requirements.”
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Earlier this month, Starbucks Korea announced that it is offering full refunds on Starbucks card balances — with “no usage conditions” — from this week through June 14, a policy reversal driven by the growing consumer boycott. Previously, customers had to spend at least 60 percent of their card's loaded balance before they could request a refund for the remaining amount.
