Long Way Home

AMC, Fandango, and Regal all faced long weight times and site glitches when tickets went on sale

Well, it seems securing tickets for Christopher Nolan‘s upcoming epic The Odyssey turned into its own arduous journey. On Thursday, as tickets went on sale for special formats like IMAX and PLF, moviegoers faced long wait times in online queues, and in person outside of theaters, trying to secure tickets to the highly-anticipated blockbuster.

Unfortunately, it seems ticketing platforms like AMC, Fandango, and Regal weren’t prepared to meet the demand audiences had for these formats. The AMC app and website were briefly paused, and when they did return, users faced hour-long queues before they could even open the app to find tickets. Once they did, some users weren’t able to reserve seats before hitting more glitches and error messages.

Details surrounding the making of the project have added to the fan frenzy. Nolan shot 2 million feet of IMAX film for The Odyssey in an impressive feat, and has since boasted the viewing experience of the formal special. “It’s really a wonderful way to retain the original image,” the director said in an interview with 60 Minutes.