The coffee giant is ending its computer vision inventory counting system — which employees called “unreliable” — in favor of traditional stock-keeping methods, Reuters reported.
An article from
The coffee giant is ending its computer vision inventory counting system — which employees called “unreliable” — in favor of traditional stock-keeping methods, Reuters reported.
Published June 4, 2026
A person uses a laptop inside of a Starbucks on Jan. 14, 2025, in the Brooklyn Borough of New York City.
Adam Gray via Getty Images
Starbucks has retired its AI inventory tool across North American stores nine months after launch, citing reliability issues and…
The coffee chain is reverting to manual counts nine months after deploying the tool across North American stores
“It started off not particularly accurate and got less accurate over time,” one Starbucks employee told Fortune.
Starbucks has discontinued an AI-powered inventory management tool less than a year after rolling it out across stores. According…
Starbucks has discontinued its AI-powered inventory management tool across North America, nine months after its rollout,…
The AI-powered app was in testing for years -- and lasted just nine months.
