If you have a debt, you may get a call, a letter or a text prodding you to pay it back. Now, that call could come from an AI agent.The AI debt collection market is expected to reach $16 billion by 2034, according to the Kaplan Group. Kate Nibbs of Wired has been reporting on this and said these bots are not as effective at getting people to pay back the money they owe.More on this“AI Is Taking Over the Most Cursed Job in the World” from Wired“The AI-Driven Transformation of Global Debt Collection” from Kaplan Group
AI bots are collecting debts — or at least trying to
There's a cottage industry automating debt collections, but the technology still makes a lot of mistakes, says Kate Knibbs, senior writer at Wired.
97 words~1 min read
