The commission alleges the fuel company failed to give customers discounts they were entitled to.
BP charged incorrect prices at Connect stations, failing to apply Everyday Rewards discounts; investigation began April 2025. Highlights compliance gaps in loyalty-program automation; retailers must audit POS systems to prevent regulatory exposure and trust erosion.
6:45 am today
The Commerce Commission has alleged BP charged incorrect prices at BP Connect service stations.
The Commerce Commission is filing charges against fuel company BP alleging it failed to give customers discounts they were entitled to.
It was alleged BP charged incorrect prices at BP Connect service stations.
The commission said charges under the Fair Trading Act would be filed in the Auckland District Court.
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