Rival WNBA fans have had some common ground this season. Within their Reddit community, more than 100 fans have discussed the league’s updated app, tallying faults like being logged out repeatedly and game streams jumping back to the beginning or to live instead of skipping a few seconds in either direction.
“The app is genuinely making it impossible to watch and enjoy games,” one fan wrote last week.
“I’m ready to cancel,” another opined.
Android users appeared to be particularly impacted. The WNBA app’s rating on Google’s platform dropped from 4.54 out of 5 on April 25 to 2.71 as of May 22, according to data from digital intelligence platform Similarweb. During that time, the percentage of 1-star reviews grew from 4% to 42%.
The complaints came after the W made “some of the most significant enhancements to the WNBA App and digital platforms in league history,” WNBA head of digital Dev Ward said in a statement given to Sportico. Ward also acknowledged the challenges users have faced early on. Most of the issues fans have cited have been resolved, according to a person familiar with the app’s recent updates.
