The Customs Department plans to launch an advanced online customs tariff classification service in a bid to reduce risks in international trade operations.According to Phantong Loykulnanta, director-general of the department, the system goes online in August, allowing exporters, importers and people engaged in international trade to check customs tariff classifications for goods, as well as determine whether import licences are required for those products.
There are roughly 21,000 tariff classifications, of which around 9,400 categories require import licences. Once a tariff classification ruling has been obtained, it is legally binding for three years.
A feature of the system is every step is conducted electronically, including searches, status tracking, and the uploading of images and supporting information for product classification verification, Mr Phantong noted.
The service aligns with government efforts to promote a "fully digital government", facilitating convenience for people and businesses while reducing opportunities for corruption by reforming work processes to minimise officials' discretionary authority as much as possible.
Users receive immediate results directly through the system, replacing the previous practice of sending rulings by mail. No registration is required to apply, meaning individuals and new entrepreneurs who have not registered as importers/exporters with the Customs Department are allowed to use the system.
