Jun 1, 2026 – 5.00amCommonwealth Bank says it expects intense competition from the likes of OpenAI and other technology giants as banking services move increasingly from branches to artificial intelligence-powered personal assistants.The country’s largest lender has launched its own agentic assistant, known as Companion, which it said can help retail and business customers with tasks such as calculating if they can afford a new loan.Subscribe to gift this articleGift 5 articles to anyone you choose each month when you subscribe.Subscribe nowAlready a subscriber? Fetching latest articles
CBA hopes its AI agents can fend off a competitive threat from OpenAI
Major Australian banks face a new front for competition in increasingly complex personal financial assistants launched by US artificial intelligence providers.










