Jun 2, 2026 – 4.30pmThe country’s biggest companies are increasingly shifting their approach to artificial intelligence, worrying a push to adopt automated tools as quickly as possible is sending costs soaring without real productivity gains.Commonwealth Bank chief executive Matt Comyn said the country’s largest lender was increasingly viewing AI as a “scarce resource” and use of the technology was conversely making human judgement more valuable.Subscribe to gift this articleGift 5 articles to anyone you choose each month when you subscribe.Subscribe nowAlready a subscriber? Fetching latest articles
Big business rush to embrace AI runs into worries of rising costs
From Commonwealth Bank to Coles and Telstra, some of the country’s major businesses are working on making the use of artificial intelligence worthwhile.
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