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Technology can be both wonderful and terrible. The right solution enables communication, streamlines workflows and makes jobs easier to do. But the wrong one, or the right one applied incorrectly, can leave everyone stuck in the figurative muck, experts explained to HR Dive.
According to HR Dive’s latest Identity of HR survey, the latter is becoming more of a problem in HR. In the annual survey, one in five respondents said technology was their biggest challenge in 2024, but more than a quarter said so in 2025.
Change management still takes work — and guidance
Despite new technologies, any kind of digital transformation or enterprise resource planning change still needs planning to work and work well. Whether building solutions internally or working with third party vendors, collaboration between developers and stakeholders is still a must if a technology solution is going to hold.
