Google should be celebrating the release of the Fitbit Air this month. The new screen-less fitness tracker gives competitors like Whoop and even aspects of the Apple Watch a run for their money with a number of unique features.Instead, Google is now dealing with backlash from some fo Fitbit's existing user base after the company retired the Fitbit app and replaced it with a new AI-focused Google Health app.On Reddit, not all Fitbit users are happy with the change, to say the least.
You May Also Like
"Thanks, Google, for ruining Fitbit," reads one post, which has received nearly 2,000 upvotes on the r/fitbit subreddit. "I’ve been using Fitbit for over 10 years and I canceled my premium membership today. The Google Health [app] is awful. No one asked for this. Google owes us all a refund on these watches."Are you an Apple superfan? Enter Mashable’s Big Guessing Game to win prizes.
On social media platforms like Reddit, some long-time Fitbit users have shared their dislike for the new Google Health user interface, which they say is less intuitive and customizable than the old Fitbit app. Others are upset that Google appears to have removed data that was previously available, like certain sleep tracking stats and in-app challenges.And then, of course, there are complaints about the AI features. The AI coach wasn't a surprise. In fact, Google rolled out trials of these AI features in the Fitbit app prior to the migration. However, within the old Fitbit app, users had control over the AI features and could turn them off. That's not the case with the new Google Health app.
